Frequently Asked Questions

Orthodontext is a powerful treatment reminder system.


Orthodontext improves compliance which helps patients stay on track with their treatments. Non-compliant patients usually extend their treatments by one or two appointments. When considering the average cost of Orthodontic appointments, Orthodontext can can quickly pay for itself.

Your account will be fully functional for 30 days. Your practice will have access to everything Orthodontext has to offer. If you love it, your card will be charged a monthly fee at the end of the trial period.

Orthodontext works out of the box and your practice can start adding patients immediately. It only takes a few steps to personalize Orthodontext for your practice. If you prefer, one of our Customer Success agents will be glad to walk you through the process.

Not likely. It takes about ten times as many reminders as an appointment reminder system. It is not likely your service will give you the ability to send that many nor will you have the library of messages that Orthodontext provides. Most of our clients have an appointment reminder system.

No. All messages are managed and sent from the Orthodontext servers. All patient replies will be forwarded to the doctor's office using Orthodontext's notifications feature.

Since Orthodontext is highly automated, most practices don't realize it but, on average a practice sends ten times as many treatment reminders as appointment reminders. Many practices are sending over 16,000 reminders a month.

No. We charge a simple flat monthly fee. Patients should have an unlimited texting plan. It is a required question on the patient registration.

Simply contact support or use the cancel button in the subscription area.